Frequently Asked Questions.

3 days. Other places make you pay more to “rush” you order, but at Logoket, we’ll always deliver your initial concepts in just three business days.

Yes we can. One size certainly does not fit all and your unique business situation can require a completely tailor made solution. Contact with one of our branding consultants and we can discuss an affordable solutiuon just for you.

We’ll give you your design files in everything you need, including…

  • Vector (Ai)
  • PNG
  • JPEG
  • EPS
  • PDF

If you need it in another format not listed above, we’re glad to help. Just ask.

This is surprisingly common among our customers. Our designers are masters at taking a little bit of info about your business, doing a bit of research about what works and what doesn’t work in your industry and then presenting you with some very relevant designs. In our experience the designers are hitting a home run with the first set of designs they send. You will feel much more comfortable once you see the first designs and the whole process becomes really clear to you. One thing we promise is that you will end up with a logo design you’re going to love.

We’ll start off by giving you multiple design concepts. Then we’ll ask for your feedback to make the designs even better.

Usually, our clients ask us to tweak colors, fonts and layout. Sometimes, they even ask us to combine the top half of one concept with the bottom half of another.

Whatever the revision, big or small, we’ll continue to revise your design until it’s absolutely perfect.

You do. You will have 100% copyright ownership of any designs.

We have you covered. You have unlimited redraws and unlimited revisions which means if the first set of designs don’t work for you we will have a conversion to find out what’s not working and then the designers will prepare some more. In our experience the 2nd set of designs are usually bang on the money.

Absolutely you can. We’ve the best refund policy in the market and it’s really simple. If for any reason whatsoever you want your money back, just ask. We won’t make you answer any awkward questions or make you jump through any hoops. You’ll get back 100% of the money you paid us and not a cent less. There are no processing fees or contracts to sign. This money back guarantee policy is valid all the way up till you request the final file pack for the finished logo design or for a full 90 days from when the project started if the logo is unfinished. Your investment is completely protected.

It’s simple. We guarantee you’ll love your designs or we’ll make it right.

Yes. We use internet-standard security measures to make sure your information is secure while browsing our site and during checkout.

The logo is designed in Adobe Illustrator. And we will provide you 100% editable file too. If you have access to Adobe Illustrator you can edit the logo yourself.

You can use the logo on pretty much anything. A website, a brochure, cup, pen, poster, billboard and all types of media with absolutely zero loss of quality.

We have 4 different logo packages. Which is really affordable. Please check on packages page.

Absolutely you can. If you have a idea of what you want our designers can follow that.

Still have some question?